NetSuite Contract Management – Features, Benefits

Last updated on by Editorial Staff
Netsuite Contract Management

It would be best to find good contract management software for your business but don’t know where to start.

There are many different contract management software options, and deciding which is the best for you can be challenging.

NetSuite Contract Management is an excellent option for businesses of all sizes. It’s software that helps you keep track of your contracts, manage them effectively, and automate some of the contract management processes.

In this blog post, we’ll define NetSuite contract management, why it might be the best choice for your business, and discuss some of the features, how it works, and its benefits.

What is NetSuite Contract Management?

It is cloud-based contact management software built on NetSuite CRM and comes as a native module. It allows organizations to manage their contracts from creation and renewal to approvals and annulments.

The module also alerts and reminders when certain contract milestones need to be met. 

Why might it be the best choice for your business?

  • It enables you to create and track contracts with suppliers, customers, employees, and partners.
  • It allows for a streamlined process when managing contracts from start to finish. 
  • Enhances document management efficiency by automating the approval and return process.
  • It is much easier to track and manage expiring contracts with Contract Management as it gives you total visibility into the renewal process.

What are the features of NetSuite Contract Management?

It has the following features :

Features of NetSuite Contract Management

Contract Renewal Automation

This module allows you to automate the contract renewal process by sending out reminders to renew contracts before they expire.

  • An automatic renewal transaction may be generated, based on a predefined time frame, such as 90 days or 120 days before expiration.
  • NetSuite will create a renewal transaction for your renewable items before the contract expires. A renewal contract will combine similar contract items from the expiring contract.
  • A renewal contract will be created perpetually until your customer cancels services.
Contract renewal Sheet of NetSuite

Multi-Contract Management

Renewals are a common occurrence with customers and can involve multiple transactions.

NetSuite helps customers and vendors streamline the contract renewal process by allowing multiple transactions to be combined into a single contract.

Uplift and Discount Management

  • It controls when and how discounts and uplifts are applied during the contract period.
  • It offers features that enable customization of uplifts and discounts for customers while minimizing the risk of errors.
  • It reduces the risk of revenue loss and customer dissatisfaction, but this can be risky if done with spreadsheets.

Upsell and Returns

  • It can handle customer contract changes, like adding or removing services.
  • Upsell items that have been added to existing contracts are automatically renewed.
  • It gives you the ability to offer different types of discounts for upsells.
  • Return items that have been canceled through a Return Merchandise Authorization
  • It can offer different types of discounts for customers who return items.
  • It is integrated with the sales order and opportunity modules.

Multi-Channel Support

  • Track and manage multi-tiered sales interactions
  • Better engage with distributors, resellers, and end-users

Revenue Recognition

  • Software companies must navigate complex rules to recognize revenue from contract renewals.
  • NetSuite allows you to manage different sets of dates for revenue recognition, enabling contract renewals and billing to flow automatically.

Real-time Visibility into your Install Base

NetSuite’s real-time dashboards provide software companies with the visibility they need to take control of contract renewal management.

  • Gain real-time visibility into the sales pipeline
  • Generate reports on deals in progress
Overview of NetSuite Contract Management
Contract entry column of NetSuite
Contract details of NetSuite
Contract information sheet of NetSuite

How does NetSuite Contract Management work?

Contract records are initially set to Pending when they are created. Therefore, contract items are not generated until a contract reaches this state.

Working of NetSuite Contract Management
  • Pending contracts become Active when contract items are generated for them.
  • A renewal contract is a contract that is automatically generated when a renewal transaction occurs.
  • You can reject the transaction if the renewal contract has not yet generated contract items.
  • The status of a contract record that has been rejected for renewal changes back to renewal generated when you generate a new renewal transaction.
  • When a renewal contract is generated, the status of the preceding contract changes during the renewal process.
  • If an active, pending, or rejected renewal contract is canceled, the status automatically changes to cancel.
  • When you run the script to close contracts, it changes the status of expired contracts from active to closed.

What are the benefits of using NetSuite Contract Management?

There are many benefits, including the following:

  • Improve overall revenue growth and sales performance by identifying cross-selling and up-selling opportunities.
  • NetSuite’s contract management module offers a complete and centralized view of your customer’s relationship with your company.
  • The contract management software is integrated with the sales order and opportunity modules, providing real-time visibility into the sales pipeline.
  • It allows multiple managing contracts at any time.
  • Offers features that enable customization of uplifts and discounts for customers while minimizing the risk of errors.
  • Better engage with distributors, resellers, and end-users.
  • KPI generation within NetSuite is much easier and provides a graphical analysis of business trends.

Conclusion

NetSuite contract management is a powerful tool that can help improve overall revenue growth and sales performance.

The system is effortless and provides a complete and centralized view of your customer’s relationship with your company. It also allows you to offer discounts to customers who return items.

It is an excellent choice for businesses that want to streamline their contract management process.

References