In the transportation and logistics industry, you need to know what is happening with your operations.
It is hard to keep track of cargo, shipping, and storage. You must ensure documents are in order daily and bookings are managed. You also have to take care of waybills and outstations. So, it is necessary to have software that helps you stay on schedule.
This blog post will tell you about different freight forwarding software choices and what they offer, like their features, how much they cost, and the likes and dislikes of each one.
Freight Forwarder Software
Freight forwarding software helps freight companies to keep track of things like receiving, storing, and delivering cargo.
It also creates documents like air waybills and bills of lading that are needed to move shipments. Document process done through quotes, bookings, and orders.
Freight forwarding software saves time and money by avoiding mistakes and helping find issues with the supply chain quickly. However, freight forwarding companies need to ensure everyone’s interests are balanced.
Benefits of Freight Forwarding Software
Freight forwarding software can be a valuable tool for any freight forwarder or logistics company. It can help you to improve your efficiency, productivity, customer service, and visibility.
Additionally, helps expand your business into new markets, improve your compliance with regulations, and get a better understanding of your shipping data
Streamlined operations
Automation of tasks like shipment tracking, documentation, invoicing, and customs clearance. This improves the operational efficiency, reduces errors, and streamlines processes.
Improved visibility
Helps businesses gain real-time visibility into their shipments. They can track goods, monitor delivery status, and receive alerts for delays or issues. This enables better decision-making and better customer service.
Improved customer service
It allows for accurate and timely information sharing with customers, including updates on shipment status and delivery notifications. This transparency and responsiveness initiates better customer satisfaction and loyalty.
Integration with partners
Integration with other systems such as transportation management and customer relationship management software. This helps with a seamless collaboration with carriers, suppliers, and customers, leading to smoother operations and improved supply chain efficiency.
Cost savings
Automating processes and reducing manual paperwork through the freight forwarding platform helps in reducing operational costs. It eliminates physical documentation, minimizes errors, optimizes resource allocation, and as a result saves on expenses.
Analytics and Reporting
Provides valuable data analytics and reporting capabilities. It generates insights on key performance indicators like delivery times, transportation costs, and customer satisfaction metrics. This data-driven approach allows businesses to identify trends, make informed decisions, and optimize their operations.
Compliance and Documentation
The software platform ensures regulatory adherence and documentation requirements are met. It automates the creation and management of shipping documents, customs forms, and certificates, reducing the likelihood of errors and delays.
Typical Features of Freight Forwarding Software
Shipment booking and management
Aids to create and manage shipments, including booking cargo space with carriers, generating shipping documentation, and tracking shipments.
Tracking and tracing
This allows you to track the location of your shipments in real-time and get updates on their status.
Documentation management
Efficiently generation and overseeing shipping documentation including bills of lading, commercial invoices, and packing lists is possible.
Invoicing and billing
This functionality enables you to generate and dispatch invoices to clients, as well as generate reports that provide an overview of your billing activities.
Reporting and analytics
This feature allows you to generate reports on your shipping data, such as volume, costs, and transit times.
Customer portal
This functionality enables customers to access a dedicated portal where they can conveniently view their shipments, track their progress, and download relevant shipping documents.
Integration with other logistics systems
This helps you to integrate your freight forwarding software with other logistics systems, such as transportation management systems (TMS) and warehouse management systems (WMS).
10 Best Freight Forwarding Software
The below list provides you with the best freight forwarding platforms available in the market.
1. Logitude World
Logitude World offers special solutions for freight forwarders, consolidators, and people needing help importing and exporting.
The technology is modern and very helpful. That makes it easier to do your job as a freight forwarder. Logitude World’s solutions can help with every part of the freight forwarding process.
Features
- Invoicing and collection for freight forwarders
- Air and sea international shipping quotes
- Customer Relationship Management (CRM)
- Personalization and customization
- Managing shipments
- Track and trace
- Security feature
- Accounting interface
- INTTRA feature
Screenshots of Logitude
Pricing
It offers three plans.
- Economy: $45/month per user (Billed monthly), $39/month per user (Billed annually)
- Business: $70/month per user (Billed monthly), $65/month per user (Billed annually)
- First class: $90/month per user (Billed monthly), $79/month per user (Billed annually)
Likes
- Quick response from a supportive team
- The software is user-friendly and money-worth
- It allows you to create templates in your style
- It is easy to operate from anywhere
- It allows access to critical information from a tablet/phone directly
- It delivers quality software for fare rate
- The software is easy to learn
Dislikes
- No multiple accounting reports
- Need powerful internet to operate the software
- Poor integrations
- Poor updations
- Not able to customize fully
- Lack of training materials and documentation
- Difficulty understanding customer activation
- Confusion around rate management
- Unclear role definitions
- Inaccurate CRM logic
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Windows, Mobile – Android, Mobile – iPhone, Mobile – iPad |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live Rep), Chat |
| Training | In-person, Live Online, Webinars, Documentation, Videos |
| Customer reviewes | Capterra: 4.5 out of 5 (39+reviews) |
User opinion
Overall, It helps make freight forwarding easier and more efficient. Logitude World can be a good choice for people in consolidating, importing, and exporting things. It is good for companies who want to save money while doing their work better.
2. NextBillion.ai
NextBillion.ai is a company that provides freight forwarding software that uses maps and Artificial Intelligence (AI) to help businesses.
It helps to save money, scale up, and create a better user experience. It allows companies that ship things to find the best routes to stay in compliance with laws, track their assets, and manage their fleets of vehicles.
Features
- Distance matrics and directions help to get accurate ETAs and distance
- Rout optimaization API
- Snap to road API
- Geofencing API for dynamic and contractual location experience
- Map tiles API for customer map design
Pricing
It has 3 pricing options.
- Distance matrix growth plan – It starts from $480/month and $409/month (billed annually)
- Route optimization growth plan – It starts from $700/month and $595/month (billed annually)
- Custom plan – Need to contact vendor for more details
Likes
- Customizable map creation platform.
- Active support from the service team.
- This software can return a diving matrix in the required size.
- It offers generous fees for almost all APIs.
- User-friendly software.
- Enables exceptional services.
- Meets all types of business requirements.
- It is reasonable.
Dislikes
- APIs like place autocomplete and geocoding are not available.
- A bit of technical assistance is required for new users.
- Some mapping platforms are inflexible.
- Limited geographic coverage or narrower scope of operations
- Restricted access to some services in certain regions or industries.
- It is a bit slow initially.
- The website does not provide any examples of how to calculate usage costs
- Potential for missed opportunities
- Barriers to innovation
Supported industries
- Trucking
- On-Demand Delivery
- Fleet Management
- Retail
- E-commerce Logistics
- Pest Control
- Cleaning Services
- HVAC Services
- Laundry and Dry Cleaning
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Desktop – Windows, On-Premise – Windows On-Premise – Linux, Desktop – Linux |
| Support | Email/Help Desk, Phone Support, 24/7 (Live Rep)Help Desk, FAQs/Forum, Knowledge Base, Chat |
| Training | In-Person, Live Online, Webinars, Documentation, Videos |
| Supported languages | Arabic, Bengali, German, English, French, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese |
| Customer reviews | Capterra: 4.8 out of 5 (12+ reviews), G2: 4.7 out 5 (31+reviews) |
User opinion
Overall, NextBillion.ai is a new technology that uses AI to help businesses. It makes better maps and tools, like APIs, SDKs, and custom routing and navigation for private maps.
3. World-Track TMS
World-Trak TMS Cloud-Based logistics software of CSA software system helps companies who do global freight business. It allows them to run their operations and accounts better and more efficiently.
It is designed for freight forwarders, freight management companies, and logistics organizations.
Features
- World track
- Account track
- Web track
- LTL track
- WMS track
Pricing
Pricing details are not provided on their website. Contact the vendor directly for pricing.
Likes
- Freight forwarding service for domestic, international, accounting operations, and warehouse
- It is the best option for freight forwarders, ocean freight, and air cargo
- It provides an auto-rating feature
- It enables users to manage documents and email
Dislikes
- Glitches in adding pickup notes
- Glitches in adding quote notes
- Glitches are collectively contributing to a frustrating and inefficient experience for customers
User opinion
World-Trak software is made using Microsoft Net technology and is only online. A freight forwarder needs to offer different services to meet the needs of customers.
World-Trak software is designed to help a freight forwarding company stay ahead and keep up with customers’ expectations.
4. Freightview
Freightview software is a program that makes shipping simpler. It puts all the shipping prices in one spot so you can compare them. It makes shipping easier in an old-fashioned way.
Features
- Quote LTL freight and parcel like
- Freight booking by comparing rates
- Freight tracking
- Reporting feature
- Auditing freight invoice
Screenshots of Freightview
Pricing
Pricing is different for a number of ships. You need to contact Freightview directly for pricing. Their website has provided the contact number.
Likes
- Easy to use and provides a good interface
- Excellent platform for managing shipping needs
- Allows quick comparison of rates, tracking shipments, and managing the entire shipping process
- Offers excellent customer service and support
- Data is readily available
- Automatically create BOLs for shipment
Dislikes
- It does not allow you to see any information when interline companies switch to BOL.
- It is a bit slow while creating BOLs.
- Sometimes details may be missed in the more detailed option.
- It offers inaccurate quote rates.
- Limited carrier accessorials.
- Expensive software for small businesses.
- Bit slow while creating templates.
- It also does not always integrate with updated tracking.
- Poor editing capabilities.
- Poor customization capabilities.
User opinion
This online freight management software is a multi-model TMS. It can help get rates from different freight management companies for transport packages and lets you directly talk to those companies to get the best deal.
5. Scope (Riege Software)
The scope is a freight forwarding software that helps people ship things in the air, on boats, and with customs. It makes all of these processes go faster. It provides digital solutions to logistics. You can update external information automatically to track these data easily.
Features
- Cargo iQ
- Airline messaging
- Freight schedule
- Quotations
- Sailing schedules
- Shipment monitor
- Ocean carrier messaging
- e-AWB
- Tracking and booking via the web
- Identifying and eliminating the risks
Screenshots of Scope
Pricing
Pricing details are not available; contact Riege directly.
Likes
- It easily integrates with EDI and carrier systems
- It is easy to learn
- It provides electronic documentation and file storage
- Efficient in handling business
- It helps in shipping quickly
- Easy to use
- Comprehensive interface
Dislikes
- This is not multitasking software
- Many things need to be automated
- Lack of synchronization with other systems
- Poor notifying capabilities
- Not possible to use on tablets
- Some features needed special authorizations
- Limited device compatibility
- Additional costs for essential features
- Reduced accessibility
- Fragmentation of functionality
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported device | Mac, Windows, Linux |
| Support | Email/Help Desk, Phone Support, 24/7 (Live Rep), FAQs/Forum, Knowledge Base, |
| Training | In-Person, Live Online, Webinars, Documentation, |
| Supported languages | Arabic, Bengali, German, English, French, Indonesian, Japanese, Korean, Portuguese, Russian, Spanish, Chinese |
| Customer reviews | Capterra: 4.8 out of 5 (12+ reviews), G2: 4.7 out 5 (31+reviews) |
User opinion
Scope helps managers of freight forwarding and logistics reach their goals. It can help them improve quality, increase productivity, and reduce costs.
6. SBT Logistics
SBT Logistics is a freight forwarding system that can help with many different types of transportation. For example, it can help to ship inside and outside the country using trucks, boats, airplanes, or trains.
It also helps store goods in warehouses and keep them at the right temperature. Plus, it covers things like cross-docking and yard management, too.
Features
- End-to-end logistics services
- E logistics platform and Logistics advisory
- Camp service freight forwarding
- Document portal
- Tracking
Pricing
Contact them directly for pricing details.
Likes
- It provides a port service.
- It has service of LCL (Low container load) and FCL (Full container load)
- Logistics adversary is available for customer advice.
- It ensures customer clearance.
- It provides alternative transportation and warehousing.
- Ease of use for work orders and invoices
Dislikes
- It is very outdated
- Less ability to add serialized numbers at once
- Poor inventory scanning
- Lack of transparency in pricing
- Lack of flexibility and customization options
- Limited tracking capabilities and lack of visibility
User opinion
Overall, SBT is a good freight forwarding software option. Its multi-mode transportation is useful for freight forwarders.
7. POET Forwarder from E2E Logistics
POET-Forwarder is a system that helps custom brokers and freight forwarders. It is a way for their clients, suppliers, agents, consolidators, distribution centers, and other people to get access to information online. It saves the brokers and forwarders money in the long run.
Features
- Overseas office support
- Product planner with tools
- Leveraging the data entered by contract departments overseas
- Web portal connection
- SLI(Shipper’s letter of instruction) is available
- SLI reference from their location
- Pre-alert from agents and forwarders
- Broker operations
Pricing
Pricing details are not provided on their website. You can contact them directly.
Likes
- This software helps to reduce the cost
- Error correction and completing the day-to-day task
- Automatic sharing of data
- Easy integration
- User friendly
- Good support
- Good warehouse reports
Dislikes
- Poor server capabilities
- Lack of configuration for transportation.
- Bit slow while running the programme
- Less flexibility in exception reports
User opinion
Overall, POET Forwarder from E2E Logistics Consulting is a computer program designed to help freight forwarders and customs brokers. It will make the process faster to complete orders and give customs brokers more control.
8. IST Freight Link
Infosys’s IST Cloud freight forwarding system has different features to help businesses of all sizes. With IST Software, you can pick the features that will be the most useful for your business. You don’t need to pay for all the features, just the ones that are important to you.
Features
- 24/7 tracking feature
- Master data integration
- Demonstrative dashboard
- CRM integration
- Automated transport process that includes a bill of lading, booking confirmation, tracking container, delivery receipt, etc
- Facilitates the business operations such as cash management, accounts, reports, emails, etc
- Available in English and Arabic languages
Screenshots of IST Freight
Pricing
IST link automated pricing and quotations are as follows
- Bronze: $25 per user per month(Annual subscription), $28 per month per user(Monthly subscription)
- Silver: $35 per user per month(Annual subscription), $39per month per user (Monthly subscription)
- Gold: $45 per user per month(Annual subscription), $50 per month per user(Monthly subscription)
Likes
- Smart entry dashboard screen
- IST master data is useful for all businesses
- User friendly
- Easy to operate
- Good accounting features
- Affordable
Dislikes
- Need a good internet connection
- Slow and confusing UI
- Limited tracking features
- No operation manual book
- It is difficult to look up detailed definitions or functions
- Lacks of necessary functionalities
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Support | Email/Help Desk, Phone Support, 24/7 (Live Rep), Chat, Knowledge Base |
| Training | Live Online |
User opinion
IST Freight-Link helps teams with data and expenses. It is a good platform for visually analyzing information and tracking how things change over time.
9. Fresa Gold
Fresa Gold is a freight forwarding software. It helps freight forwarders, the International Air Transport Association (IATA), Cargo Agents, Transporters, Couriers, and Logistics Service providers to run their businesses better. Fresa Gold easily tracks everything they do.
Features
- Provides end-to-end operational needs
- It provides an escalation matrix
- Webinar for learning
- Accounting integration
- EDI integration to agents
- The systematic setting for providing access to related ones
- Management of all logistic processes
- Inquiry and quotation
Screenshots of Fresa Gold
Pricing
Pricing is not available on their website. Instead, contact them directly to get a quote.
Likes
- User-friendly software
- 24/7 access is available for any browser
- Supportive Fresa team
- Fresa mapping is very comfortable
Dislikes
- You may face errors while invoicing
- The customer service module needs improvement
- Canceled invoices cannot be reused
- It is less flexible in some exceptional reports.
- Sometimes, the server suddenly becomes slow, which may slow down your work
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported languages | Arabic, English, Tamil, Vietnamese, Chinese (Simplified) |
| Support | Email/Help Desk, Chat, Knowledge Base |
| Training | In-Person, Live Online, Webinars, Documentation, Videos |
| Customer reviews | Capterra: 4.4 out of 5 (57+ reviews), G2: 4.6 out of 5 (83+ reviews) |
User opinion
Overall, Fresa Gold is a good freight forwarding software used by many people, and it helps save money on freight costs. In addition, it offers better and good quality service.
10. GoFreight
GoFreight is a freight forwarding software that helps small and big businesses in the freight forwarding industry grow. It gives them all the tools they need to be successful in this quick-paced field.
Features
- Quotation
- Invoicing
- Accounting
- Automated workflow
- Payment
- PO management
Screenshots of GoFreight
Pricing
For pricing, you need to contact GoFreight directly. Pricing depends on the number system used.
Likes
- The accounting function is very useful
- This software is user-friendly
- Easy to operate and has good management capacity
- It is suitable for FMS specific to NVOCC
- Cost friendly
Dislikes
- The port code is pending
- Importing and exporting a database is a bit difficult
- Chances of data lost
- A bit of a delay in working
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Supported languages | English, Chinese (Simplified), Chinese (Traditional) |
| Support | Email/Help Desk, Chat, Phone Support |
| Training | In-Person, Live Online, Documentation, Videos |
| Customer reviews | Capterra: 4.6 out of 5 (25+ reviews), G2: 4.9 out of 5 (62+reviews) |
User opinion
GoFreight is a program that helps freight forwarders and NVOCCs. It makes their business grow faster. Small businesses, medium businesses, and big companies in the freight forwarding industry use it.
FAQs
1. What are the two basic types of freight forwarders?
The two basic types of freight forwarders are Ocean freight forwarders, Non-Vessel-Common Carriers (NVOCC)
2. What is the billing process in freight forwarding?
When the goods arrive, the person who delivers the goods sends a bill to the person who shipped them. He ensures that he has not already paid for it. He saves some of the information from the bill to look at later. Then, he checks if what was paid is right for what was delivered.
3. What is the waybill?
A waybill is a document from the person who delivers goods. It has information about who sent the goods, where it was sent from, where it’s going, and how it will get there.
Conclusion
The post has given you information about freight forwarding software and also informed you why it is helpful for freight forwarders. It listed the top 10 software so you can compare them and pick the best one for your business.
