10 Best Enterprise Content Management Software of 2024 – ECM Software

Last updated on by Editorial Staff
Enterprise Content Management Software

Nowadays, companies need to manage their digital information better. Enterprise Content Management (ECM) software helps them do this. It can store, organize and manage data in one place.

ECM software makes it easier to work together and find important information quickly. Companies must use ECM software if they want to be successful and make smart decisions about their information. There are many ECM software options available in the market.

This blog post lists the ten best enterprise content management software solutions with their features, pricing, likes, and dislikes.

Here is the top ten enterprise content management software.

1. Laserfiche

Laserfiche is one of the software tools for intelligent content management and process automation. It is innovating with cloud, machine learning, and AI to enhance organizations’ content management systems. 

Webpage of Laserfiche

Key features

  • Intelligent data capture
  • Document and records management
  • Integrations
  • Process automation
  • Information governance
  • Solution templates

Screenshots of Laserfiche

Purchaser approval of Laserfiche

Purchaser Approval of Laserfiche

Records management of Laserfiche

Records Management of Laserfiche

Employee files of Laserfiche

Employee Files of Laserfiche

Pricing

Laserfiche has four types of pricing plans.

  • Starter- It starts from $50/user/month and $600/per user (billed annually)
  • Professional – It starts from $69/user/month and $830/per user (billed annually)
  • Business – It starts from $79/user/month and $950/per user (billed annually)
  • Enterprise – You need to contact the vendor directly.
enterprise content management software
enterprise content management software

Likes

  • It helps in document control and access
  • It helps to store all documents in digital format
  • It is very easy to add and rename the docs

Dislikes

  • It’s hard to maintain consistency
  • It’s not fully operational
  • It’s not able to store native files
  • It seems slow and lags while running

Supported industries

  • Education
  • Healthcare
  • Financial service
  • Manufacturing
  • Government
  • Logistics

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceMac, Desktop – Windows, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad
SupportEmail/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat
TrainingIn-person, Live Online, Webinars, Documentation, Videos
Customer ratingsG2: 4.7 out of 5 (588+reviews), Capterra: 4.5 out of 5 (out of 63+reviews)

User opinion

Laserfiche can enable work efficiently. It can help to manage the business processes and streamline the team’s workflows.

You can trust its process automation and enterprise content management solution platform. It offers a low-code design that allows anyone in the organization to easily create automated workflows.

2. NewgenONE

It is a cloud-based platform for automating processes and managing content through a robust ecosystem. It thoroughly manages content and communications, backed by AI-based cognitive capabilities. 

Webpage of Newgen

Key features

  • Intelligent process automation
  • Contextual content services
  • Governance and security
  • Integration Ecosystem
  • AI and data science
  • Low-code application development

Pricing

Pricing details are not mentioned on their official website.

Likes

  • It’s easy to handle and classify docs
  • It is easy to track the workflow
  • It consumes less manual effort
  • It is easy to transform the business needs

Dislikes

  • There are fewer ground resources.
  • It consumes more time to run the process.
  • Lack of UI enhancement.
  • The user interface is too clingy.
  • Always occurs big bug while working with this software.

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceMac, Desktop – Windows, Desktop – Linux, Desktop – Chromebook, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad.
SupportEmail/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.
TrainingIn-Person, Live Online, Webinars, Documentation, Videos
Customer ratingsG2 4.4 out of 5 (69+reviews)

User opinion

The software can easily manage complex, content-driven business needs with multiple platforms. The unified solution automates end-to-end processes and effectively manages content and communications.

In addition, the NewgenOne platform is designed to be intelligent, allowing for rapid innovation and quick responsiveness. This can optimize the end-to-end customer journeys and achieve operational efficiency.

3. Document Locator

It is a powerful tool for document management systems. It records all activities, and reporting provides insight into business intelligence.

Webpage of Document Locator

Key features

  • Document importing
  • Scanning and imaging
  • Automated workflow
  • Full-text indexing

Security settings page of Document Locator

Security Settings page of Document Locator

Reporting service of Document Locator

Reporting service of Document Locator

Pricing

It has two pricing options.

  • Hosted – It starts from $50/month/user (billed annually)
  • On-Promise – It starts from $41/month/user (billed annually)
Hosted Pricing of DL
On-Premise Pricing view of Document Locator

Likes

  • It is good for searching abilities
  • It provides great customer service
  • It gives easy access to docs
  • It is a user-friendly software, and the user interface is simple to navigate.

Dislikes

  • There are very few security options 
  • It is a bit slow while running the workflow
  • Inability to link folders in the software

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceWindows, On-Premise – Windows, Mobile – Android, Mobile – iPhone, Mobile – iPad
Supported languagesEnglish
SupportEmail/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Training In-Person, Live Online, Webinars, Documentation, Videos
Customer ratingsG2: 4.4 out of 5 (10+reviews), Capteraa: 4.5 out of 5 (31+reviews)

User opinion

It is the ultimate Windows-based policy management system for compliance. Whether it is starting from scratch or already having existing files in use, the powerful platform makes it quick to get started with new policies using customizable templates. 

4. R2 docuo

It is a cloud-based document management software. It is powerful and unique in process automation. It can store and share documents and control usual workflows.

Webpage of R2 Docuo

Key features

  • Document management
  • Workflow management
  • Document automation

Pricing

It offers three types of pricing plans, professional, business, and enterprise. It provides monthly and annual billing options.

PlansBilled MonthlyBilled Annually
Professional30 euros/month/user, 7.20 euros for an extra user25 euros/month/user, 6 euros for an extra user
Business45.60 euros/month/user, 10.80 euros for an extra user38 euros/month/user, 9 euros for an extra user
Enterprise61.20 euros/month/user, 14.40 euros for an extra user51 euros/month/user, 12 euros for an extra user
Monthly Pricing plans for R2 Docuo
Yearly Pricing Plans for R2 Docuo

Likes

  • It easily manages all the docs
  • It is easy to learn and navigate
  • The security features are effective
  • It is very easy to assign permissions to different users and collaborators

Dislikes

  • Inability to save new documents straight onto the app.
  • Inability to customize.
  • It’s very difficult to learn without training.

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceWindows, Mobile – Android, Mobile – iPhone, Mobile – iPad
Supported languagesEnglish, Spanish
SupportEmail/Help Desk, Knowledge Base, Chat
TrainingLive Online, Documentation
Customer ratings4.5 out of 5 (47+reviews), Capterra: 4.6 out of 5 (14+reviews)

User opinion

It is a document and workflow management software. The software will automatically organize the team’s documents and streamline their daily work, saving time and increasing productivity.

5. DocuWare

It provides digital document management and automated workflow. It is perfect for distributed and limited teams. It enables digitilized and secured business documents.

Webpage of DocuWare

Key features

  • Intelligent indexing
  • Workflow manager 
  • Scan and classify
  • Centralized archiving

Invoice of DocuWare

Invoice of DocuWare

Pricing

Pricing is not mentioned on their official website.

Likes

  • It allows users to obtain and examine document papers easily
  • It is very easy to use
  • Its user interface is simple
  • This has the ability to scan documents and has it automatically 

Dislikes

  • It is expensive
  • The technical support is ineffective
  • It is challenging to create a complex workflow
  • It is difficult to navigate 

Supported industries

  • Financial services
  • Healthcare
  • Higher Education
  • Manufacturing
  • State and local government
  • Transportation and logistics

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceWindows, On-Premise – Windows
On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad
Supported languagesEnglish, Spanish
SupportEmail/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
TrainingIn-Person, Live Online, Webinars, Documentation, Videos
Customer ratingsG2: 4.4 out of 5 (220+reviews), Capterra: 4.6 out 5(73+reviews)

User opinion

DocuWare can secure and streamline the business’s document management processes.
It offers a range of options to fit the needs of businesses in any industry. DocuWare can help optimize the processes and work with your documents more efficiently.

DocuWare is a secure and compliant document management and automated workflow that makes the information usable and accessible from any device, at any time, and from anywhere.

6. DocuShare

It is a cloud-based software with instant access to all the documents, images, layouts, and presentations to collaborate effectively and make informed decisions. 

This cutting-edge platform is designed to streamline workflows and boost productivity, giving the organization the edge it needs to succeed in today’s fast-paced business environment. 

Webpage of DocuShare

Key features

  • Enterprise content management
  • Process automation
  • Collaboration and sharing files
Files of Docushare
Files

Pricing

DocuShare pricing details are not mentioned on their official website.

Likes

  • It minimizes the difficulty in process management
  • It is an absolute time saver
  • It makes collaboration and document sharing easy
  • It has an effective ability to scan documents

Dislikes

  • Inability to customize the features
  • This software interface is a bit difficult to use and navigate
  • The process of converting docs takes more time
  • It often crashes while running the program

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceMac, Desktop – Windows, Desktop – Linux, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad
SupportEmail/Help Desk, Phone Support, Chat
TrainingIn-Person, Live Online, Webinars, Documentation
Customer ratingsG2: 4.0 out of 5 (128+reviews), Capterra: 4.3 out of 5 (42+reviews)

User opinion

DocuShare is an easy way to manage all of the documents. Its users can easily access, share, and process information with just a few clicks.

It accepts a wide range of content, including paper documents, digital files, videos, images, and even email content, all in one secure, centralized repository.

7. M files

The software enables knowledge workers to instantly find the right information in any context, enforce information control, and automate business processes. 

Webpage of M Files

Key features

  • Data security
  • Workflow management

Overview of M Files

Overview of M Files

Invoice of M Files

Invoice of M Files

Company Invoice of M Files

Company Invoice of M Files

Pricing 

Pricing is not mentioned on their official website.

Likes

  • It has a user-friendly interface
  • It has intelligent searching capabilities
  • Customizable workflow
  • It has enhanced security features

Dislikes

  • It is expensive
  • It is complex to use
  • It has integration issues
  • It offers limited customization

Supported industries

  • Accounting, Tax & Audit
  • Management Consulting
  • Financial Services
  • Legal
  • Life Sciences
  • Manufacturing
  • Other Industries

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceDesktop – Windows, On-Premise – Windows, Mobile – Android, Mobile – iPhone, Mobile – iPad
Supported languagesArabic, Bulgarian, Czech, German, Greek, English, Finnish, French, Hebrew, Croatian, Hungarian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Albanian, Serbian, Swedish, Turkish, Vietnamese, Chinese
SupportEmail/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
TrainingIn-Person, Live Online, Webinars, Documentation, Videos
Customer ratingsG2: 4.3 out of 5 (146+reviews), Capterra: 4.2 out 5 (148+reviews)

User opinion

This document management system provides a smarter way to manage all your content, from creation to disposal.

With instant access to the information needed, it can focus on extending the business and providing top-notch customer service. It helps to increase productivity and efficiency of the workflow.

8. Rocket Mobius

The software boosts performance and productivity with automated workloads across hybrid infrastructures, streamlining workflows and unlocking new efficiencies.

It also simplifies compliance and audit demands while improving security, ensuring compliance and security without sacrificing productivity.

Webpage of Rocket Mobius

Key features

  • Data security
  • Compliance and governance 
  • Large-volume content management
  • Sensitive Data protection
  • Reference Data Management
  • Integrated workflow and process automation

Pricing 

Pricing is not mentioned on their official website.

Likes

  • It is easy to navigate 
  • Very good screen flow
  • It can be customized
  • Great customer service

Dislikes

  • Lack of performance
  • Inability to solve bugs
  • This software is very expensive

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceMac, Desktop – Windows, Desktop – Linux, On-Premise – Windows, On-Premise – Linux, Mobile – Android, Mobile – iPhone, Mobile – iPad
Supported languagesGerman, English, French, Spanish
SupportEmail/Help Desk, Phone Support, Chat
TrainingIn-Person, Live Online, Webinars, Documentation
Customer ratingsG2: 4.3 out of 5 (146+reviews), Capterra: 4.2 out 5 (148+reviews)

User opinion

It enhances the ways of working while securing and governing sensitive information. It simplifies the modernization journey with solutions from teams that handle even the most complex issues.

On the other hand, it helps you quickly deploy and engage across every environment, minimizing disruption and improving responsiveness, empowering the business to reach the next level.

9. Prizmdoc

Prizmdoc is a full spectrum of document, content, and imaging solutions. It supports enterprise-grade, best-in-class client-server applications, mobile apps, cloud services, and software development kits.

Webpage of Prizmdoc

Key features

  • Document viewing
  • Document comparison
  • Form creation
  • Hybrid viewing
  • Conversion
  • Document editing
  • Automation
  • Spreadsheet viewing and editing

Pricing

Prizmdoc offers three types of pricing options.

  • Monthly- This option is currently not available
  • Prepaid bucket – It starts from $18 for 200 transactions
  • Contact sales – If needed more pricing options, contact the vendor directly
Pricing of  Prizmdoc

Likes

  • It has excellent document editing and viewing features
  • It has a dynamic and easy-to-use user interface
  • It allows examination documents with a variety of useful tools.
  • The automatic field detection in forms works efficiently

Dislikes

  • The installation and configuration are difficult and have multiple moving parts.
  • Sometimes, you will face problems while saving information in its cloud system.
  • The process of recovering files is the worst.
  • It is too expensive.

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceDesktop – Mac, Desktop – Windows, Mobile – Android, Mobile – iPhone
Mobile – iPad
Supported languagesBengali, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Croatian, Hungarian, Armenian, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese
Support24/7 (Live Rep)
TrainingIn-Person, Webinars, Documentation
Customer ratingsG2: 4.4 out of 5 (59+reviews), Capterra: 3.0 out of 5 (2+reviews)

User opinion

It is a reliable solution to streamline document processing. It is a fully supported document, content, and imaging solution. It is available in both cloud-based SaaS versions and an optimized version for SharePoint integration.

PrizmDoc offers lightning-fast and flexible document processing, making it the perfect addition to any enterprise application.

10. Contentverse

Contentverse is a user-friendly file management software that deals with the difficulties of all types of industry standards and seamlessly integrates with existing hardware and software.

It is designed to operate in multiple network environments and integrates with your existing applications. 

Webpage of Contentverse

Key features

  • Document storage options
  • Share files options
  • Data security
  • App integration
  • Automated workflow
  • Process automation
  • Software onboarding

Overview of Contentverse

Overview of Contentverse

Pricing

It offers two types of pricing, professional client and enterprise client. Request a quote to the contact number on their website to get pricing details.

Pricing of Contentverse

Likes

  • Ability to find documents quickly
  • Ease to use for user and administrator
  • Easy to teach the app to others

Dislikes

  • Bugs may be found while running the program
  • It is expensive
  • Searching seems difficult when the full-text indexing stops working
  • Naming the documents seems difficult

Other details

DeploymentCloud, SaaS, Web-Based
Supported deviceWindows, On-Premise – Windows, On-Premise – Linux, Mobile – Android
Supported languagesBengali, Bulgarian, Czech, Danish, German, Greek, English, Finnish, French, Hindi, Croatian, Hungarian, Armenian, Italian, Japanese, Georgian, Korean, Latvian, Lithuanian, Dutch, Polish, Portuguese, Romanian, Russian, Slovak, Slovenian, Spanish, Serbian, Swedish, Thai, Turkish, Ukrainian, Chinese (Simplified), Chinese
Support24/7 (Live Rep), Chat
TrainingIn-Person, Live Online, Webinars, Documentation
Customer ratingsCapterra: 4.1 out of 5 (19+reviews)
G2: 3.9 out of 5 (15+reviews)

User opinion

The Contentverse allows accessing files from anywhere and at any time, making it a suitable way to manage all of the important documents.

Workflow automation empowers employees by streamlining processes and eliminating manual tasks. Automating the workflow frees up employee time to focus on valuable tasks that can improve productivity and profitability.

FAQs

What is enterprise content management software?

An Enterprise Content Management system allows organizations to keep track of different kinds of information and documents. It keeps them safe and lets people with permission access the documents, like Word documents, PDFs, emails, and scanned images.

Conclusion

Enterprise content management software or ECM software is important for all businesses.

However, depending on your requirements, each system’s features, pricing, likes, and dislikes should be carefully evaluated to ensure you get the value for your business needs.

Reference