Workday vs SuccessFactors – Which is Better?

Last updated on by Editorial Staff
Workday vs SuccessFactors

Here we start to discuss Workday vs SuccessFactors. Enterprise organizations seeking to implement human capital management (HCM) solutions must compare Workday with SAP SuccessFactors.

Workday and SuccessFactors lead the pack in HCM applications, but they take different approaches to solving HCM challenges.

This blog post will compare Workday and SuccessFactors in terms of their cost, market share, consultant training, and other key differences such as features, target market, implementation time, user interface, customer support, deployment, etc. By the end of this post, you should have a better idea of which one is the right fit for your needs. 

What is Workday?


Workday is a leading provider of cloud-based enterprise software solutions for human resources and finance. The company was founded in 2005, and its products are used by over 2,700 organizations worldwide.

Workday Webpage

Workday cloud HCM was designed with the modern workforce in mind. It’s mobile-friendly, cloud-based, and integrates with other business applications.

That makes it easy for employees to track their hours worked, review their pay stubs, and access their benefits information on the go.

What is SAP SuccessFactors?

SAP SuccessFactors

SAP SuccessFactors is cloud-based human capital management (HCM) software that operates based on a Software as a Service model (SaaS).

SAP SuccessFactors Webpage

This management suite is designed to help businesses manage their employee data, engagement, and talent. The company was founded in 2001 and has over 37 million users in over 190 countries.

The SuccessFactors management suites include modules for core HR functions such as benefits, payroll, time and attendance tracking, and compliance.

Additionally, the SuccessFactors platform offers modules for more strategic HR initiatives such as performance management, succession planning, and recruiting.

Let us start comparing.

Workday vs SuccessFactors: Cost

The Workday starts at $1000 per month for the base plan, including payroll, HR, and benefits. Successfactors pricing begins at $850 per month for the base plan, including HR, talent management, and performance evaluations. 

Month for the base plan, including payroll, HR, and benefits.$1000$1300
The mid-tier plan’s month adds on talent management
and performance evaluations.
Month for the top-tier plan, which includes all features$3000$2100

Market share

According to analysts, Workday is the Human Capital Management (HCM) market leader, 24.4% share. Meanwhile, SuccessFactors has a 21.9% share of the HCM market.

However, in the overall Talent Management System (TMS) market, SuccessFactors has a larger share with 28%, compared to Workday’s 20%. 

So what explains these different shares? A big part of it has to do with each company’s focus. For example, Workday started as an HR management software provider and only later added talent management features.

So for them, HCM is still their core business. On the other hand, SuccessFactors was always focused on talent management and only later added HR management features. So for them, TMS is still their core business.

Consultant training

Organizations are increasingly turning to cloud-based solutions for their HR needs, and two of the most popular platforms are SuccessFactors and Workday.

Both offer training programs for consultants who want to help implement and support these systems, but the two approaches have some key differences.

SuccessFactors is a subsidiary of SAP, and its consultant training program reflects that heritage. However, it tends to be more traditional in structure and content, focusing on classroom learning and expert lectures.

There is also an emphasis on practical experience, with consultant trainees working on projects during the program.

On the other hand, Workday takes a more hands-on approach to its training program. Trainees work directly in the Workday system from the start, learning how to configure and use it to solve real-world problems.

The program also includes a vital element of mentorship, with experienced consultants working closely with trainees to provide guidance and feedback.

Key differences between Workday and SuccessFactors

FeaturesOffers payroll, HR, benefits, talent managementOffers HR, talent management
Target market Small to midsize businessesLarger enterprises
Implementation timeIt can be up and running in as little as two weeksIt can take up to six months to implement
User interfaceDesigned for simplicity and ease of useMore complex and challenging to use
SupportOffers 24/7 supportLimited support outside of business hours.
DeploymentOn-premise or in the cloudOnly available as a cloud-based solution
IntegrationOffers native integration with various third-party applicationsOffers limited integration options
ReportingRobust reporting capabilitiesLimited reporting options
Customer satisfaction Has a customer satisfaction rating of 97%Has a customer satisfaction rating of 84%.

Gartner reviews

Gartner peer insights reviews compared Workday and SuccessFactors in talent management, core HR, and enterprise HCM.

In the subjective opinions of individuals, they found that Workday performed better overall, with particular strengths in performance management and succession planning.

SuccessFactors did have some advantages in the area of recruiting. However, Workday and SuccessFactors offer great functionality and are suitable for large organizations.

Features differences between Workday and SuccessFactors

Human resource managementHRIS makes it easy for HR professionals and staff members to access the needed features. With its intuitive dashboard, busy HR reps can keep up with data-driven insights while empowering team members through a convenient self-service portal.
With this, HR professionals enjoy a tailored experience with personalized dashboards and easy access to their data – all at their fingertips.
In addition, they can quickly make edits to maximize productivity through web or mobile app connectivity.
Payroll managementIt can only do international payroll processing in the US, Canada, the UK, and France.
And tells you how payments are going through a dashboard
That lets users run payroll in more than 40 countries.
And offers ways to see your payment information in real-time and notifies you if something is wrong with your payment.
Workday’s compliance features have security aspects like data encryption and visibility permissions.This feature is outside salesforce, but SuccessFactors collects staff employment information that is needed based on local regulations and what is considered the best way to do business in that area. The information is displayed based on local customs.
Learning and development
This software has things to help individuals with their work goals and get better at their job.This software has educational resources to help people learn more and get promoted.


The best way to decide between Workday and SuccessFactors is to assess your needs and see which platform offers the features you’re looking for.

Workday HCM is a good solution for companies that operate in multiple Western countries and need detailed reports and visualizations of their data. Workday is the better choice for small to midsize businesses that need an all-in-one solution that includes payroll, HR, and benefits.

If you do business in many different countries, you should use SAP SuccessFactors. SuccessFactors is the better choice for larger enterprises that need a comprehensive HR solution to help with talent management and performance evaluations.

Workday might look nicer, but SAP SuccessFactors can do more and work in many countries.