E2 Shop System is no longer sold under that name. If you are researching it today, the product you will actually be quoted is JobBOSS², and knowing that before you talk to a vendor saves a confusing conversation.
What happened, briefly. E2 Shop System was built by Shoptech Industrial Software. ECI Software Solutions signed a definitive agreement to acquire Shoptech on 9 September 2020 and completed the acquisition on 10 November 2020. On 4 May 2021 ECI launched JobBOSS², a cloud-native ERP that merges E2 SHOP with JobBOSS, a separate job-shop product ECI already owned. JobBOSS² is the go-forward successor to both.
The rest of this page describes what the software does, what it costs now that it is sold by subscription rather than perpetual licence, and who it suits. The E2 capabilities below carried forward into JobBOSS², so they remain a fair description of the product, but expect the vendor to call it JobBOSS² and expect to be talking to ECI rather than Shoptech.
Current product: JobBOSS² (ECI Software Solutions), launched 4 May 2021 as the cloud-native successor to E2 SHOP and JobBOSS.
Legacy name: E2 Shop System (Shoptech). Version numbers such as “E2 7.2” refer to the older on-premise line and are not how the current product is versioned or sold.
What is the E2 Shop System?
E2 Shop System Software is a cloud-based enterprise resource planning (ERP) solution for job shops and make-to-order manufacturers. It provides comprehensive features to help businesses manage their production process, from estimating and quoting to scheduling and shipping.
Under ECI it is delivered as a cloud product. Legacy on-premise E2 installations still exist and are still supported, but new customers are sold the cloud-native JobBOSS² platform, so “cloud or on-premise, take your pick” no longer describes how it is bought.
So, it reduces costs, improves efficiency, and allows for innovation independent from the traditional business models that often fail to keep pace with technological change.
This software solution enables your business to meet new clients, increase sales, boost productivity, and beat the competition.
E2 Shop System Price
The widely-quoted “$4,995 starting licence” figure is obsolete. That was a perpetual-licence price from the Shoptech era. The product is now sold by per-user subscription, and ECI publishes no list price, so every figure below comes from implementation partners and pricing aggregators rather than the vendor.
What the estimates actually say, and why they disagree. Published ranges for this product vary more than usual, and it is worth seeing the spread rather than an averaged-away number:
| Source basis | Per user / month | Implementation |
|---|---|---|
| Job-shop tier (ERP Research) | $45 to $100 | $5,000 to $60,000, typically 1 to 3 months |
| Larger multi-module deployments (aggregator estimates) | $85 to $150 | $20,000 to $100,000 |
Treat the lower band as the realistic starting point for a small job shop (roughly a five-user minimum) and the upper band as what larger, multi-module deployments are quoted. Add-on modules such as purchasing and inventory, accounting integration, quality tracking, and advanced scheduling each push the per-user figure up. Annual support and maintenance are included in the subscription, so implementation is the main upfront cost beyond licences.
There is no free version and no free trial; evaluation runs through a vendor demo.
Implementation
E2 software provides an implementation expert for six months to its customers. That person synchronizes the whole implementation process from installation to creating custom reports.
The customer can hire a team of experts to help them locate the source and extent of their problem.
It also provides audits for starting E2 implementation, process implementation, and advanced implementation.
Services and E2 Shop System Supports
In the beginning, new customers and their contracts will get an implementation specialist for six months.
Live support runs through phone, chat, and email on working days within business hours. Support is delivered by ECI, not Shoptech, so older support contacts and documentation references may be out of date.
Customers can join its customer community for 24/7 support, such as knowledge-based tutorials, guides, virtual or classroom training sessions, and group discussions.
Features
Estimating
This software is designed to give users quick and easy access to information about materials, labor, waste, overhead, and more, from which they can quickly build and send accurate quotes.
E2 ERP shop system also includes a powerful quotes module that allows users to trace wrong estimates and then follow up to upgrade future forecasts.
Orders
Users can set dates and times on materials and jobs and change any aspect of a job with a few clicks. In addition, each order can be traced from the estimation level to the completion level with involved staff and noticed automatically if there are any changes in scheduling or inventory.
Purchasing
E2 software controls the purchasing process, which includes material ordering for a job, vendor quote requests, tracing vendor delivery, and sending immediate notifications to involved staff.
The E2 shop system also consists of a scrap analysis tool and production history to help manage inventory. As a result, the E2 shop system is a powerful tool that can help any business streamline its purchasing process and improve its bottom line.
Scheduling
The built-in whiteboard with scheduling and planning features helps users manage their time by showing them when the machines are available and how to allocate work accordingly.
Data collection
With this software, you can see your current activity and completion history. It also has an easy-to-use time tracking feature that records all the work centers’ employees’ job descriptions and their duration so that it will be easier for them in the future!
Quality control
It facilitates quality assurance by addressing the different needs of vendors, customers, and employees.
It also helps to ensure that all work centers follow a standard procedure for their respective tasks while keeping control over tooling numbers which are essential in documenting processes.
Shipping
With the shipping feature, you can create a waybill and avoid the inconvenience of sending out packages.
Accounting
- Account receivables
- Account payables
- Cash flow analysis
- Bank reconciliation
- Budget analysis
- Auditing
Advantages
- E2’s estimating module helps enhance sales by tracking old estimates and mistakes, ensuring you don’t overpay for services or materials.
- It offers a flexible search option that helps users find the details effortlessly.
- It allows users to create quotes rapidly.
- You can control data viewing by each user because it has user security.
- To get accurate estimation, users can customize the variables, such as efficiency rates and scrap percentages.
Disadvantages
- E2 software is not suitable for a shop that uses batch or continuous flow processes.
- Yearly maintenance costs, such as updates and support, are very high.
- Maintenance of the desktop version is expensive, and there will be a chance of crashing the system.
- Customization of the software as per your needs is difficult and expensive.
Alternatives
- Epicor Kinetic: the closest like-for-like in discrete manufacturing, a tier up in both capability and cost. Note it is no longer called Epicor ERP.
- Global Shop Solutions: another long-standing job-shop specialist, comparable target market.
- ProShop ERP: strong on quality and compliance, popular with AS9100 and ISO-certified machine shops.
- DELMIAworks (formerly IQMS, now Dassault Systèmes): deeper on the manufacturing execution side, better fit where shop-floor and machine data matter most.
- NetSuite: stronger financials, weaker native job-shop functionality. Usually the wrong shape for a make-to-order shop unless finance is the driving requirement.
- Odoo: cheapest entry point, but expect to build more of the shop-floor workflow yourself.
Customers of E2 Shop System / JobBOSS²
- Fabwest Manufacturing
- Logic Manufacturing
- Quality tool and Die Inc
- Marin Mold and Tool Inc.
- Deking
FAQs
Is E2 Shop System still available?
Not under that name for new customers. ECI Software Solutions acquired Shoptech (completed 10 November 2020) and launched JobBOSS² on 4 May 2021 as the cloud-native successor, merging E2 SHOP with the separate JobBOSS product. Existing legacy E2 installations are still supported, but a new purchase today is JobBOSS².
What is JobBOSS² and how does it relate to E2?
JobBOSS² is ECI’s go-forward job-shop ERP. It combines E2 SHOP’s cloud-native platform with JobBOSS’s depth of functionality into one product, replacing both legacy systems. If you liked what E2 did, JobBOSS² is the product that carries those capabilities forward.
How much does E2 Shop System / JobBOSS² cost?
ECI publishes no list price and the old $4,995 perpetual licence figure is obsolete, since it is now sold by per-user subscription. Partner and aggregator estimates put the job-shop tier at roughly $45 to $100 per user per month, with larger multi-module deployments quoted at $85 to $150. Implementation runs from about $5,000 for a small shop to $100,000 for complex deployments. There is no free trial.
Who is the vendor now, Shoptech or ECI?
ECI Software Solutions. Shoptech Industrial Software, based in Glastonbury, Connecticut, built E2 and was acquired by ECI in 2020. Any material telling you to contact Shoptech for a quote predates the acquisition.
Which type of business uses E2 Shop System?
It is built for high-mix, low-volume make-to-order manufacturers: fabrication and assembly shops, job shops, mold and injection-molding operations, repair and screw machine shops, spring manufacturers, and stampers. It is not a general-purpose ERP, and shops running long repetitive production runs are usually a poor fit.
Can you still run E2 on-premise?
Existing on-premise E2 installations remain supported, but ECI’s current product is cloud-native and that is what new customers buy. If you are running legacy on-premise E2, treat the move to JobBOSS² as planned work rather than something to postpone indefinitely.
Conclusion
E2 earned its reputation in a narrow and demanding niche: high-mix, low-volume shops where every job is quoted from scratch and scheduling changes daily. That focus, and the implementation support that came with it, is why it stuck around long enough to be acquired. Those strengths carried into JobBOSS².
The practical advice for anyone evaluating it in 2026 is simply to use the right name. Searching for “E2 Shop System” surfaces pricing, reviews, and support material spanning three eras: Shoptech perpetual licences, the transition after ECI’s 2020 acquisition, and current JobBOSS² subscriptions. Comparing a quote against a $4,995 figure from the first era will only mislead you.
Ask ECI what the current JobBOSS² quote covers, which modules are extra, and what implementation is scoped at for your user count. Those three answers determine nearly all of the cost.
You can find more cloud ERP software similar to E2 Shop System.
References:
- Official Website
- Online Tutorials