SAP Concur is SAP’s travel, expense, and invoice management platform. It publishes entry pricing for its expense product, Base from $7 per expense report and Plus from $11, both with unlimited users, and quotes everything above that. Concur Travel sits only in the custom-priced Premium tier, so most travel buyers never see a list price.
This page sets out what SAP Concur actually costs, using the vendor’s own published plans plus transaction fees disclosed by named institutions that run Concur, and separates the software cost from the travel agency fee that sits on top of it. It also covers the three products, the 2026 AI features, and where Concur loses to its alternatives. SAP Concur is one of the accounts payable automation software options for the invoice side of that work.
What is SAP Concur?
SAP Concur is software that helps your business automate spending processes and run efficiently under any circumstances. For example, you can automatically capture receipts, add expenses and submit them for approval.
It is integrated travel, expenses, and invoice management software. It provides a complete picture of your company’s finances.
SAP Concur AP software offers mobile applications for iOS and Android so you can access your business finances on the go.
Pricing
SAP Concur publishes entry pricing for expense management and quotes everything else. On its own pricing page, checked on 5 September 2026, Base starts at $7 per expense report and Plus starts at $11 per expense report, both with unlimited users, and Premium is custom-quoted. SAP’s own caveat is that “price can vary based on monthly commitment.”
| Plan | Published price | Users | Products included | How you buy |
|---|---|---|---|---|
| Base | From $7 per report | Unlimited | Concur Expense | Self-service |
| Plus | From $11 per report | Unlimited | Concur Expense, ExpenseIt, User Support Desk, Reporting | Self-service |
| Premium | Custom quote | Unlimited | Adds Concur Travel and Intelligence | Request a quote |
Two details in that table decide which buying motion you are in, and most comparison pages miss both. The published tiers price Concur Expense only, and Concur Travel appears just in the Premium tier, so a travel booking requirement moves you off the price list. Concur Travel is also licensed on its own, outside this ladder, under Standard and Professional editions. Treat Base, Plus and Premium as an expense-led package rather than the whole of SAP’s commercial model.
There is no published price for Concur Travel or Concur Invoice anywhere on concur.com. We swept the product pages for both on 5 September 2026 and found no currency figure on either.
Why a published price and a quoted price never match
The unit is per expense report, not per user per month. Comparison sites routinely reprint the $7 figure with the unit silently changed to per user per month, and at least one prints “$7/report” and “$8 per user per month” on the same page. Those are different quantities. A company filing 400 reports a month across 900 employees pays on report volume, so a per-seat figure describes nothing it will be invoiced for. Treat any SAP Concur number quoted without its unit as unusable.
The consequence runs both ways. An enterprise buyer will not be sold the $7 tier, because the capabilities it needs sit in Premium. A small business will not be handed a per-seat quote, because the self-service tiers are the product it is being offered. Establishing which motion you are in is the first pricing question, ahead of any negotiation.
The travel agency fee is a separate cost, and it is larger than most buyers expect
Booking travel through Concur incurs a transaction fee charged by your travel management company, not by SAP. It is a genuinely separate layer, and it is the part buyers most often leave out of a business case. Organisations that publish their travel fee schedules disclose these rates, and the pattern across them is consistent: booking in Concur costs a fraction of calling an agent.
| Organisation | Travel agency | Booked online in Concur | Booked with an agent | Schedule dated |
|---|---|---|---|---|
| Columbia University | World Travel Inc. | $8.00 air or rail $5.00 car or hotel | $35.00 air or rail $10.00 car or hotel | 2020 |
| Dickinson College | Uniglobe Travel Designers | $8.00 flat, any booking type | $20.00 domestic air $35.00 international air $13.00 car or hotel | 2022 |
| State of California | CI Azumano | $4.50 online $2.25 car or hotel only | $10.25 | 2025 |
| University of Maryland | Travel agency of record | $3.50 air or rail | $25.00 domestic $27.00 international | undated |
| University of Kentucky | AAA | $5.00 air, hotel or car | not published | undated |
Two of those schedules were negotiated independently, by different institutions with different agencies, five years and two years old respectively, and both land on $8.00 for an online air booking. The self-service saving is the real number in a Concur business case: at Columbia the same trip costs $8.00 booked in Concur and $35.00 booked by phone, so the tool pays for its own transaction fee roughly four times over on every booking that shifts online.
Who absorbs that fee is a policy choice worth settling early. The University of Delaware states that it “covers the cost of World Travel’s fees for travel booked online in Concur, and pays World Travel centrally for these fees”, while agent-assisted fees “are not paid centrally by the University and will need to be allocated by the employee to the appropriate funding source on an expense report.” Charging the expensive channel back to the department is itself a compliance lever.
Evidence that these fees are negotiable
Dickinson College’s fee sheet is unusual in printing two columns side by side, headed “Standard Fee” and “Your Fee”. It shows exactly what one mid-sized institution negotiated off the agency’s list, and it is the clearest public evidence that these are opening positions rather than fixed rates.
| Service | Standard fee | Negotiated fee |
|---|---|---|
| Booking tool setup | $1,200 | $750 |
| Booking tool customisation | $75 per hour | $50 per hour |
| Onstream and implementation | $500 | Waived |
| Travel policy consultation | $75 | Waived |
| Basic reporting | $500 | Waived |
| On-site traveller training | Travel costs plus $500 per day | Travel costs plus $250 per day |
The same document also prices two competing booking tools under one agency contract, with the agent-assisted column held identical at $20 domestic and $35 international. Booking through Concur costs $8.00 per transaction against $12.00 for Deem-Etta, a $4.00 difference attributable to the tool alone. It is the closest thing available in public to a like-for-like comparison of Concur’s booking cost, because every other variable in the contract is held constant.
What public bodies have actually paid
Public buyers have to publish what private buyers may not, so the few numbers that exist in signed agreements come from that side of the market. They are the closest thing available to a real SAP Concur rate card.
The most useful is a cooperative purchasing agreement between E&I Cooperative Services and Concur Technologies, whose amendment publishes a worked example of the vendor’s own list pricing: Travel, Expense, Request, Service Administration for Higher Education and Intelligence, at 500 transactions per quarter, for $6,934.00. The document labels this “a representative example of Supplier list pricing” and does not state the billing period, so treat it as a tier reference rather than an annual figure.
The same agreement sets out the discount mechanic, which is more transferable than the number. Concur commits to “a minimum 15% discount from its then-current list price” for services billed on an annual recurring basis. Crucially, that discount expressly does not apply to “one-time fees (e.g., set-up fees)”, to “services for which the pricing is dependent upon a third-party (e.g. GDS fees for travel bookings)”, or to anything sold through a third party.
That exclusion independently confirms the structure described above: the travel booking fee is a separate layer that your Concur discount does not touch. A buyer negotiating hard on the software licence and expecting the agency fees to follow it down will be disappointed, and the contract says so in terms.
| Buyer | What was bought | Value | Dated |
|---|---|---|---|
| E&I Cooperative Services | List-price example: Travel, Expense, Request, Higher Ed administration, Intelligence at 500 transactions per quarter | $6,934.00, minimum 15% off list | Agreement CNR01355 |
| Derbyshire County Council, UK | SAP Concur licences and support, 5 years, direct award | £980,000 excluding VAT | 11 September 2025 |
| USDA Agricultural Research Service | Per-voucher transaction fee in ConcurGov, charged again on every amendment | $14.75 per voucher | August 2019 |
Two things follow for a private buyer. The Derbyshire award works out at roughly £196,000 a year for licences and support at county-council scale, which is a useful order-of-magnitude anchor when a vendor-advisory site tells you the median contract is either $9,859 or $180. And because Concur is frequently procured as a sole-source award, the competitive pressure that normally disciplines a renewal may simply not exist in your organisation either.
What we could not verify, and why the common figures are unreliable
No organisation anywhere publishes what it pays SAP. We searched university, state government, hospital and municipal disclosures and found no per-report and no per-user SAP licence rate in any of them. The per-user-per-month figures circulating in comparison articles, commonly $8 to $25, are vendor-advisory estimates, not disclosed contract rates, and they disagree with each other by wide margins. Two well-known benchmarking sites publish median annual Concur contract values that differ by a factor of more than fifty.
The $7 and $11 figures reproduced across dozens of comparison pages are frequently attributed to a third-party review site. They originate on concur.com. If you are validating a quote, go to the vendor’s pricing page rather than to an aggregator quoting an aggregator.
Products of SAP Concur
Concur Expense
Concur Expense captures spend, applies your policy to it, and routes what breaks the rules to a human. Employees photograph a receipt, ExpenseIt reads it into a line item, and corporate card feeds arrive already matched, so the report is largely assembled before anyone opens it. Its value shows up in audit rather than data entry: rules run against every claim, not against the sample a reviewer has time for.
This product has special features like Budgeting, Company bill statements, Bank card bills, Concur detect, Concur request, Event management, Concur benefit assurance, Tax assurance, Drive, and Intelligent audit.
Capabilities
- Expense reports can be submitted, approved, and reviewed on time.
- Easy integration with the existing system and get the complete financial picture.
- Track expense data with security to reduce fraud, error, and repetitions.
- Improve Budgeting and forecasting
Concur Travel
This tool lets employees book business travel at the best rates and within spending policies. In addition, this tool helps to manage, capture, and consolidate travel data.
As a result, employees can make their travel choices, change their reservations, and get updates on travel.
A few features of Concur Travel are Budget, Concur Travel Link, Concur event management, Concur Request, and Strip.
Capabilities
- Integrates expense data
- Manage travel and expense reports on mobile
- Match receipts to the card charges and reimbursement
- More visibility on travel spending and outside booking
- Simplifies and speedup the reports
Concur Invoice
- Automating the invoice will reduce the work burden, time, and money. In addition, it reduces tedious tasks and improves performance.
- It captures data for business decisions at any time, anywhere.
- Its features include Invoice capture, Integration, Payment providers, Three-way match, Payment solutions, and Purchase requests.
Capabilities
- Managing the cash flow with predefined reports and dashboards
- Automatic two or three-way matching
- Mobile apps and web-based apps help speed up work
- Reduce data entry and save time
- Get expert insight and analysis for better decisions
Analytics
It helps you to gain insight into your data for better business decisions. In addition, the interactive dashboard helps to analyze and customize your report.
Accurate data when needed, Interactive dashboards, Customizable options, Adviser support, and managing spending alerts are some features of this tool.
Supports
Support is a priced tier, not a single offering, and the level you buy changes who fixes a broken expense rule and how fast. The User Support Desk, which handles end-user questions directly so your finance team does not, is bundled into the Plus and Premium plans rather than sold separately. The managed options below take configuration work off your administrators:
- Concur advanced care
- Concur essential care
- User Assistance
- Select care
- Managed rate administration
- User support desk
Solutions
SAP Concur organises its own catalogue along these lines, which is worth knowing because the entry plans map to the small business route while travel and intelligent spend management sit in the quoted tiers:
- Business need
- Industry
- Small business
- Intelligent spend management
- Travel and expense
Pros
- The app allows users to book travel directly, and it has links with rental companies and taxi companies.
- 24/7 SAP support
- Complete customization of invoicing and accounting rules is possible
- A breeze to get your expense reporting possible
- Allows to reimburse international employees
- Clean interface with easy searching capabilities
- Ability to quickly scan receipts
Cons
- The learning curve of the new software is found to be steep
- Certain users find the mobile app to be less intuitive
- Challenging implementation process as it involves scheduled meetings and email communication
- Additional customization is required for the duplicate payment system
- Some users are dissatisfied with the support and guidance provided
- UI and UX need upgrading as many find them slack and outdated
- The submitted report gets sent back to the account, if not approved
- Occasionally, it takes longer for claims to be approved
Other details
| Deployment | Cloud, SaaS, Web-Based |
| Headquarters | Bellevue, Washington, United States |
| Supported languages | Czech, Danish, German, English, French, Indonesian, Italian, Japanese, Korean, Dutch, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified) |
| Supported device | Mac, Linux, Android, iPhone, iPad |
| Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live Rep), Chat |
| Training | Live Online, Webinars, Documentation, Videos |
| Customer ratings | Capterra: 4.2 out of 5 (1668+ review), G2: 4 out of 5 (5999+ reviews) |
Alternatives
SAP Concur competes in two different markets at once, and the right shortlist depends on which of them you are actually buying for. Several vendors commonly listed as Concur alternatives now trade under different names after acquisitions, which is worth checking before you brief a procurement team.
| Alternative | Best suited to | Status to be aware of |
|---|---|---|
| Coupa | Organisations wanting procurement, sourcing and invoicing in one suite rather than travel and expense on its own | Privately held; publishes no comparable entry pricing we could verify |
| Navan | Travel-heavy companies wanting booking and expense in a single modern interface | Formerly TripActions |
| Expensify | Small teams that want expense reporting working the same day | Independent, publicly listed |
| Emburse | Mid-market and enterprise finance teams wanting card and expense together | Certify is now Emburse Professional, Chrome River is now Emburse Enterprise |
| Ramp | Companies leading with corporate cards and wanting expense to follow | Independent |
| Brex | The same card-led model, aimed at scaling technology companies | Now a Capital One company |
| Perk | European and distributed teams booking a lot of travel | Renamed from TravelPerk |
| Sage Expense Management | Finance teams already standardised on Sage accounting | Formerly Fyle |
| Zoho Expense | Cost-sensitive buyers already inside the Zoho suite | Independent |
| Rydoo | European multi-entity companies with per-country compliance needs | Independent |
| Airbase | Combined spend, card and AP management | Now a Paylocity company |
If what you actually need is the invoice and payables half of Concur rather than travel and expense, the comparison set is different again:
- BILL (formerly Bill.com), which publishes its rate card in full, unlike Concur Invoice
- Tipalti, for mass payouts and international supplier payments
- Stampli, for invoice approval workflow and collaboration
- AvidXchange, aimed at mid-market accounts payable
- Lightyear, for purchasing and approvals in smaller finance teams
- Certinia (formerly FinancialForce), where the finance system already runs on Salesforce
- Webexpenses, a long-standing mid-market expense competitor
SAP Concur vs Coupa
These two get compared constantly, and they are built around different starting points. SAP Concur is travel and expense first, with invoice processing added alongside it. Coupa is a business spend management suite, built out from procurement and sourcing, with expenses as one module among several. If travel booking and expense compliance are the problem, Concur is the more direct fit. If the problem is controlling committed spend before it is incurred, through requisitions, sourcing events and supplier management, that is Coupa’s home ground and Concur does not compete across the whole of it.
On price, be careful with any head-to-head table you find. We could verify published entry pricing for Concur Expense, as set out above, but no comparable published pricing for Coupa, whose site was not reachable to us for checking on 5 September 2026. Figures circulating for either product in comparison articles are estimates rather than disclosed rates, and the two are frequently quoted in different units, which makes a direct comparison meaningless unless you normalise them first. Ask both vendors to quote the same volume on the same unit before comparing anything.
FAQs
What is SAP Concur App?
It is an app designed by SAP to manage travel, expenses, and invoicing from iOs and Android mobile devices. In addition, this app allows employees to book travel and create and submit expense reports.
What are travel and expense policies?
A travel and expense policy is a set of written guidelines that state which types of expenses employees can claim when traveling for work. Understanding the travel and expense policy helps avoid fraud and cut down costs.
Does SAP Concur use AI?
Yes. Joule, SAP’s generative AI copilot, carries no additional licence cost on standard SAP cloud subscriptions, though it still has to be activated and provisioned rather than simply switched on, and Concur’s own page says to contact SAP for Joule options. Joule Base drafts and prepopulates expense reports, handles booking and trip changes, and answers policy questions in plain language. The agent features announced through 2026, including expense automation and pre-submit audit, sit in Joule Premium, which is metered in SAP AI Units bought annually rather than included.
How much does SAP Concur cost?
SAP Concur publishes entry pricing for expense management and quotes everything else. Checked on 5 September 2026, Base starts at $7 per expense report and Plus at $11 per expense report, both with unlimited users, and Premium is custom-quoted. The unit is per report, not per user per month. There is no published price for Concur Travel or Concur Invoice, and Concur Travel is included only in the Premium tier. Booking travel also incurs a separate transaction fee charged by your travel management company, disclosed by institutions that publish their schedules at $2.25 to $8.00 for an online booking against $10.25 to $35.00 for an agent-assisted one.
Conclusion
SAP Concur is the safe institutional choice for travel and expense, and its published entry pricing makes it unusually easy to test at small scale before committing. The trade-off is that everything a large organisation actually needs sits in the quoted tier, where the price is negotiated and the setup work is real. Buyers consistently rate the compliance and audit capability highly and the interface poorly, and that balance has not changed.
If you are building a business case, price three things separately: the SAP software, the travel agency transaction fees shown above, and the implementation effort. Quotes that blend them are difficult to compare, and the agency layer is the one most often left out.
How we sourced this page
Prices were taken from SAP Concur’s own pricing page on 5 September 2026 and checked against its published plan feature matrix. Transaction fees come from fee schedules published by the named institutions, retrieved the same day, and we link each one so you can check it. Where a figure could not be traced to a primary source we have said so rather than repeating an estimate: there is no verified public figure for what any organisation pays SAP per user or per report, and no published price for Concur Travel or Concur Invoice. Vendor names were checked against each company’s own site, which is why several alternatives below are listed under names that differ from the ones in older comparisons.